Privacy Policy

Last updated: February 7, 2026

1. Introduction

TrailTimes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TrailTimes application ("Service"), including our mobile applications for iOS and Android, our website, and any related services.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your email address, display name, and profile photo. If you register through a third-party provider (Google or Apple), we receive your name, email address, and profile picture from that provider. We do not receive or store your third-party account passwords.

2.2 Location and Activity Data

When you record an activity, we collect GPS location data, including your geographic coordinates, altitude, speed, and timestamps. This data is used to map your activity, calculate distance and elevation, match trails, and provide leaderboard rankings.

Location data is only collected while you are actively recording an activity or using location-dependent features. We do not track your location in the background outside of active recording sessions.

2.3 User-Generated Content

We collect content you voluntarily submit, including activity titles and descriptions, photos, comments, trail ratings, crew information, and event details.

2.4 Device and Usage Information

We automatically collect certain technical information, including your device type, operating system and version, app version, unique device identifiers, and general usage data such as features accessed and interaction patterns. This helps us improve the Service and troubleshoot issues.

2.5 Payment Information

If you subscribe to a paid plan, payment processing is handled by third-party payment processors (Apple App Store, Google Play Store, or Stripe). We do not directly collect or store your credit card numbers or banking information. We may receive transaction confirmation details such as subscription status and billing period.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service, including activity recording, trail matching, and route planning
• Calculate and display leaderboard rankings and trail completion statistics
• Enable social features such as following other users, crews, and activity sharing
• Send push notifications about achievements, trail completions, and social interactions (with your consent)
• Process subscription payments and manage your account
• Analyze usage patterns to improve features and user experience
• Enforce our Terms of Service and protect against fraud or abuse
• Respond to your requests and provide customer support

4. Privacy Zones

TrailTimes offers a Privacy Zones feature that allows you to designate geographic areas (such as your home or workplace) where the start and end points of your activities will be hidden from other users. When a Privacy Zone is active, your activity data within that zone is obscured in any publicly shared or social views.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Public Activity and Profile Data

If you choose to make your activities or profile public, certain information (such as your display name, profile photo, activity summaries, and leaderboard rankings) will be visible to other users. You can control the visibility of individual activities and your profile through your privacy settings.

5.2 Service Providers

We use third-party service providers to help operate the Service, including cloud hosting and database services (Supabase), map tile providers, authentication services (Google, Apple), and payment processors. These providers access your data only as necessary to perform their services and are obligated to protect your information.

5.3 Legal Requirements

We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

5.4 Business Transfers

If TrailTimes is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

6. Data Retention

We retain your account information and activity data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable time period, except where we are required to retain it for legal or regulatory purposes.

Aggregated or anonymized data that can no longer identify you may be retained indefinitely for analytical and service improvement purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can update or correct your account information through the Service's settings
• Deletion: You can delete your account and associated data through the Service's settings
• Data Export: You can request an export of your activity data
• Notification Preferences: You can manage push notification settings for achievements, social interactions, and other alerts in your account settings
• Activity Privacy: You can set individual activities as private or public, and configure Privacy Zones to protect sensitive locations

8. Cookies and Local Storage

Our website uses cookies and local storage to maintain your session, remember your preferences (such as dark mode), and provide a seamless experience. Our mobile applications use on-device storage for similar purposes, including caching map tiles for offline use.

We do not use third-party advertising cookies. Any analytics we perform are for the purpose of improving the Service.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal information, please contact us.

10. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure database access controls, and authentication token management.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to such countries.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right not to be discriminated against for exercising your privacy rights. To exercise these rights, please contact us using the information below.

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing of, and port your personal data. Our legal basis for processing your data is your consent (which you may withdraw at any time) and the performance of our contract with you. To exercise these rights, please contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

For general inquiries, you may also reach us at [email protected].

You may also review our Terms of Service for additional information about how we operate the Service.